Privacy Policy - Thornton Heath Skip Hire

At Thornton Heath Skip Hire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Identification Information: Name, address, email address, phone number.
Usage Data: Information on how you access and use our services, such as IP address, browser type, and operating system.
Payment Information: Credit card details and billing information for processing transactions.
Communication Data: Records of your communications with us, including emails and phone calls.

How We Use Your Information

We utilize the collected information for various purposes, including:

To Provide Services: Deliver and manage our skip hire services efficiently.
To Improve Services: Analyze usage data to enhance our offerings and user experience.
To Process Transactions: Handle payments securely and process refunds when necessary.
To Communicate: Respond to your inquiries, provide updates, and send promotional materials with your consent.
To Ensure Security: Protect against fraud, unauthorized access, and other security threats.

Legal Basis for Processing

Under data protection laws, we process your personal data based on the following legal grounds:

Consent: You have given explicit consent for us to process your data for specific purposes.
Contractual Necessity: Processing your data is necessary to fulfill our contractual obligations to you.
Legal Obligation: We are required to process your data to comply with legal and regulatory requirements.
Legitimate Interests: We process your data based on our legitimate business interests, provided it does not override your rights.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and IT support providers.
Legal Requirements: When required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Protection of Rights: To protect our rights, property, or safety, or that of our users or others.

Data Security

Thornton Heath Skip Hire employs a variety of security measures to ensure the safety of your personal information. These measures include encryption, secure servers, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain circumstances.
Restriction of Processing: Request that we limit the processing of your personal data.
Data Portability: Request transfer of your personal data to another service provider.
Objection: Object to the processing of your personal data based on legitimate interests.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and maintained on servers and databases located outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your own.

Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Feedback and Inquiries

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please feel free to reach out to us through the appropriate channels provided on our website.